Privacy Policy

Statement of Privacy

This privacy statement applies to all the interactions Harley Street Institute (the Company) has had or may have with you. We at Harley Street Institute are highly committed to keep your privacy private and protected. In this regard, this privacy policy will outline all the basis upon which we collect data from you and the type of information we gather. It also includes the means by which we collect your data, our purpose behind it, the steps we take to protect your personal information and the choices you are provided with in regard to the personal information provided to you.

Purpose behind this privacy policy

Your privacy is important to us. This privacy policy aims to and holds the objective of helping you understand how and what data we collect from you. It will also elucidate how we process your data and its purposes. The referenced sources from where we collect data includes all the services provided by us as well as any action on your part such as subscribing to updates, using our website, accessing the journals or providing any data on the website.

Information we collect about you

The term ‘personal data or personal information’, means any information that may hint at the identity of the individual. It excludes the anonymous data; which is concerned with the removal of the identity.

  • Your name.
  • Date of birth
  • Job title &profession.
  • Contact information
  • Demographic information
  • Financial information
  • IP address (automatically collected)
  • Web browser type and version (automatically collected).
  • Operating system (automatically collected)
  • A list of URLs starting with a referring site, your activity on this web site, and the site you exit to (automatically collected)
  • Cookie information (see our cookie policy)
  • Details of your visit to the website which may include but is not limited to the url, pages you browsed, their response time and in case you called the customer service; the number you used to do it, page interaction information; clicks, scrolls etc.
  • Profile data through the purchases or orders you have made via our website to get an idea of your interests, preferences, feedback and survey responses.
  • Marketing and communications data include your preferences in receiving marketing from us and our third parties and your communication preferences.

How we make use of your personal data:

We will only use your personal data within the legal framework. Mostly we will use your personal data in the following situation:

  • Contacting you in situations where we may need to offer or discuss our services with you
  • Using the information used to contact you via email, fax, telephone etc.
  • To update our web site for better performance.
  • To customize the advertisement of our services in accordance to your interest and preference to ensure effective marketing.
  • To carry out the terms of the contract of services we have signed with you beforehand.
  • To notify you of any changes we may make in our services and products.
  • To gain an insight into the needs of our customers by forming an amalgamation of the information you have provided with other external sources.
  • The steps we may take to ensure that our content is being properly presented to you.
  • Where we need to comply with a legal or regulatory obligation.

In case you decide to withdraw your consent for the use of the data collected from you other than for direct marketing communication, you can reach out to us any time in this regard at [email protected].

Third parties with whom we may disclose your personal data:

In some instances, your data may be shared with outside third parties which help us to provide and improve our services. Some of these third parties are listed below:

  • LearnWorlds (e-academy) for online examination purpose
  • WooCommerce for productivity and internal organisation purposes.
  • Google G Suite and Amazon Web Services for storage purposes.
  • Stripe and PayPal for payment and invoicing purposes.
  • Google Analytics, Facebook, LinkedIn,Twitter for marketing and insight collection purposes

Security of your personal data

We ensure that the third parties we deal with treat the personal data of our clients provided to the in accordance to the law. These external parties are not allowed to use your information for their own use, they are bound by law to comply with our privacy policy. Their sole purpose is to act as data processors; in accordance to our requirements and policies.

Retention of your personal data

Our safety procedures cover the servers where we store the information you provide us. The data we collect is secured by taking high security measures. On your part, you must give the password provided you confidential as it enables you to access private information on the website.

Although we try our best to securitize the personal data provided by you or collect by us, the lack of security on the internet itself may endanger the confidentiality of the transmission of the personal data. Hence, we cannot provide guarantee when it comes to data transmission. Although at our end, we’ll utilize all security features once we receive the personal data you provide us.

Storage period of your personal data

The length of the time for which we will store your data would depend on the necessity of storing it. We will keep your data as long as it takes to fulfil the original reason of collecting it.

Information about your rights regarding your personal data

We usually ask for consent before collecting data if we plan on using it for marketing purposes or disclosing it to third parties. You have the right to deny it at that time or later by contacting us at [email protected]. You may also choose to unsubscribe to the mailing list by using the links contained in the marketing emails.

Another thing that you should be aware of is that if you choose to follow a link on our website of our affiliate or partner networks, our privacy policy will no longer be applicable as these websites have their own privacy notices and those will apply of you choose to access those links. Hence, we do not accept any responsibility for any damage to your personal data that you may face by visiting these websites. It is advised that you read their privacy policies before submitting any personal information to these websites.

Links to third party websites

Our website may include links to third-party websites, when you click on these links or allow access to those connections, it may allow third parties to collect or share data about you, please read their privacy policy before share any data we are not responsible nor accountable for their privacy statements as we have no control over these third-party websites.

Third-party marketing

We will ask for your consent before we share your personal data with any company outside from Harley Street Institute for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by emailing at [email protected].

Changes to our privacy policy

Upon your first use of the website, you will be deemed to have accepted any change we may make to the privacy policy in the future. Although, any alteration to the current version of the privacy policy will be notified to you via this page or email so you may visit this page frequently to stay updated on the changes we may make in the policy.

Contact us

If you have any questions, requests or complaints in relation to this privacy policy, you may contact us utilizing the details set out below.

Phone: 0800 8600178
Email address: [email protected]
Address: 10 Harley Street London, W1g 9pf


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